Services

Quest for Quality

Pacer Stacktrain is Recognized as a
“Best of the Best” Intermodal Service Provider
Third Year in a Row

Pacer Stacktrain is honored in 2006, for the third consecutive year, with the Quest for Quality gold award from Logistics Management magazine. Leading the Rail/Intermodal category, Pacer Stacktrain ranked above all other double-stack carriers.

The Quest for Quality Awards program, now in its 23rd year, is widely regarded in the transportation and logistics industry as an important measure of customer satisfaction and performance excellence. Logistics Management magazine considers recipients the “Best of the Best,” and adds, “walking away with a Quest for Quality gold is nothing short of a momentous achievement.”

Each year, Logistics Management and Reed Research Group (part of LM's parent company) survey readers who are qualified buyers of eight categories of transportation and logistics services. The 2006 Quest for Quality Awards are based on 6,300 responses. Survey participants are asked to rate the service providers they currently use on such attributes as on-time performance, information technology, customer service, equipment and operations, and overall value. Scores are weighted to reflect how much importance readers place on each attribute, based on a five-point scale. The weighted scores for each vendor in a category are then totaled, and the average weighted score for that category is calculated.

The names of Quest for Quality winners are published each year in the August issue of Logistics Management. The awards are formally presented at a ceremony in the fall.

Pacer Stacktrain has been innovating containerized cargo solutions since 1984 beginning with the development of the first cost-effective, reliable stacktrain system in North America. Today, ongoing investments in equipment, systems, and people ensure that our customers continue to receive the very best double-stack rail service available anywhere.

  • Coast-to-coast from Canada through Mexico, we offer the largest intermodal rail network in North America with over 52,000 miles of network routes, over 54 ramps, and more than 500 weekly train schedules.
  • The largest fleet of state-of-the-art intermodal equipment in the industry with over 29,000 double-stack containers, 29,000 chassis, and more than 1,800 railcars.
  • A team of on-site professionals in the field managing our network means we can respond to your needs with flexibility, speed, and reliability to keep your freight moving.

It’s a matter of pride. Recently, Pacer International, Inc. and its affiliates have also received industry recognition. Pacer Transport was honored with the Quest for Quality Award from Logistics Management magazine, in the Truckload category. Pacer International was named Supply Chain Provider of the Year by JCPenney, and for the second consecutive year was named to the Forbes Platinum 400 list, known as the "Best Big Companies in America.”


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