 |
6060 Primacy Parkway, Suite 310
Memphis, TN 38119
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|
|
|
Tim Martin
Manager, Accounts Receivable
Ph: 901-684-4930
Fax: 901-684-5005
Email: Timothy.Martin@pacer.com |
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|
Domestic - Western Region
333 City Boulevard West, Suite 1910
Orange, CA 92868
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|
AVP, Business Development
Scott Shirk
Ph: 714-450-1409
Fax: 714-450-1480
Email: Scott.Shirk@pacer.com |
|
|
Domestic - Southwest & Southeast
Regions
3575 Lone Star Circle, Suite 200
Ft. Worth, TX 76177 |
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|
| |
AVP, Business Development
David Herrod
Ph: 972-359-0893
Fax: 972-359-9147
Cell: 214-770-0672
Email: David.Herrod@pacer.com |
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|
Domestic - Midwest Region
700 Commerce Drive, Suite 455
Oak Brook, IL 60523 |
|
|
| |
AVP, Business Development
Michael Kaplan
Ph: 630-472-2948
Fax: 630-472-2950
Email: Michael.Kaplan@pacer.com |
|
|
Domestic - Northeast Region & Canada
123 Pennsylvania Avenue
South Kearny, NJ 07032 |
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|
| |
AVP, Business Development
Ron Rodino
Ph: 973-820-0035
Fax: 973-522-3485
Email: Ron.Rodino@pacer.com |
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|
Third Party International
61 S. Paramus Road
Paramus, NJ 07652 |
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|
| |
Vice President, Ocean Carrier Services
Keith Hansen
Ph: 201-291-1550
Fax: 201-291-2550
Email: Keith.Hansen@pacer.com
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|
|
Mexico
Blvd. Manuel Avila Camacho No. 40
Torre Esmerelda 1 Piso 14 INT. 1402
Colonia Lomas de Chapultepec
Mexico, D.F. CP 11000 |
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|
| |
Director, Sales Mexico
Eduardo Johnson
Ph: (011) 52 55 5202 24 88
Fax: (011) 52 55 5202 72 74
Email: Eduardo.Johnson@pacer.com |
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|
Automotive
3575 Lone Star Circle, Suite 200
Fort Worth, TX 76177
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|
| |
Vice President, Automotive / Mexico
Derrel E. Chappell
Ph: 817-837-4705
Fax: 817-491-0351
Email: Derrel.Chappell@pacer.com |
|
|
|
PacerDirect Customer Support Center
Pacer Stacktrain
700 Commerce Drive, Suite 430
Oak Brook, IL 60523
Toll Free: 800-813-3615
Fax: 630-645-5349
Email: PacerDoor@pacer.com
Hours:
Mon.-Fri. 7:00 am-8:00 pm CST
Western Region Customer Support Center
(Including the Pacific Coast and Southwest)
333 City Boulevard West, Suite 1910
Orange, CA 92626
Toll Free: 800-933-7822
Ph: 714-450-1400
Fax: 714-450-1477
Hours:
Mon.-Fri. 7:00 am-6:00 pm PST
Sat. 8:00 am-12:00 pm PST
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|
| |
Manager, Strategy Plan and Administration
Alan Calgaro
Ph: 714-450-1405
Fax: 714-450-1478
Email: Alan.Calgaro@pacer.com
|
|
|
Eastern Region Customer Support Center
(Including the Southeast, Midwest and Northeast, and Canada)
700 Commerce Drive, Suite 455
Oak Brook, IL 60523
Toll Free: 800-876-7281
Fax: 630-472-2960
Hours:
Mon.-Fri. 6:00 am-6:00 pm CST
Sat. 8:00 am-12:00 pm CST
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|
| |
Manager, Customer Support-Eastern Region
Andrea Hoskins
Ph: (630) 472-2951
Fax: (630) 472-2960
Email: Andrea.Hoskins@pacer.com
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|
|
Mexico and Laredo Gateway Customer Support
Center
416 Shiloh Drive, Suite 2B
Laredo, TX 78045
Toll Free: 866-420-2290
Hours:
Mon.-Fri. 8:00 am-7:00 pm CST
Sat. 9:30 am-1:30 pm CST
Sun. 10:00 am-2:00 pm CST
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| |
Manager, Customer Support-Southern Border
Alex Rodriguez
Ph: 956-724-9716
Fax: 956 - 724-5151
Email: Alejandro.Rodriguez@pacer.com
|
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|
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| EQUIPMENT
MAINTENANCE & REPAIR |
|
| Regional Maintenance & Repair Representatives: |
| |
|
|
| Western Region |
|
| |
Jerry Quarle
Ph: 209-983-2748
Cell: 209-321-7807
Mike Schulze
Cell: 323-854-5716 |
|
| |
|
|
| Eastern Region |
|
| |
Chris Munsell
Ph: 630-699-6057
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|
| |
|
|
| Southern Region |
|
| |
Dylan Jordan
Ph: 404-622-9902
Cell: 404-435-1214 |
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| |
|
|
| Central Region |
|
| |
Chuck Griffin
Cell: 630-649-1603
Greg Keefner
Ph: 312-738-8750
Cell: 708-426-9419
Chris Munsell
Cell: 630-699-6057
|
|
| |
|
|
| Texas |
|
| |
Mike Johnson
Ph: 214-421-0915
Cell: 214-243-0028
Regarding APL owned equipment, contact your local APL representative. |
|
|
| EQUIPMENT
MANAGEMENT |
|
| |
Regional Equipment Director, West
Dale Tedford
Orange, CA
Ph: 714-450-1401
Cell: 714-878-1127
Fax: 714-450-1479
Email: Dale.Tedford@pacer.com |
|
|
| |
Regional Equipment Director, East
Robin Harty
South Kearny, NJ
Ph: 201-745-7953
Email: Robin.Harty@pacer.com
|
|
|
| |
Director Equipment Planning & Control
Joni Mineishi
Concord, CA
Ofc: 925-887-1405
Fax: 925-887-1503
Email: Joni.Mineishi@pacer.com
|
|
|
| |
| See complete freight claims filing
guidelines in the Rules
and Procedures Section of the Pacer Stacktrain Information
Directory. |
| |
| RAMP-TO-RAMP AND PACERDIRECT
DOOR-TO-DOOR FREIGHT CLAIMS FILING |
| |
Attn: Freight Claims Department
P.O. Box 3096
Dublin, OH 43016
Loss/Damage Notification:
Email: claims@pacer.com
Toll Free: 800-589-0269
Fax: 614-766-6150
|
|
|
| |
| For questions regarding Hazardous
Materials shipments, please contact 510-272-7427 or hazmatpalc@apl.com. |
|
|
John Lesniewski
AVP, Marketing and Product Development
Concord, CA
Ph: 925-887-1409
Fax: 925-887-1546
Email: John.Lesniewski@pacer.com |
| |
| For general questions about marketing,
please email marketing@pacer.com. |
| |
| Public Relations: |
Jennifer Matthews
Manager, Marketing
Concord, CA
Ph: 925-887-1555
Fax: 925-887-1546
Email: Jennifer.Matthews@pacer.com
|
|
| |
PacerDirect Customer Support
Center
Pacer Stacktrain
700 Commerce Drive, Suite 430
Oak Brook, IL 60523
Toll Free: 800-813-3615
Fax: 630-645-5349
Email: PacerDoor@pacer.com
Hours:
Mon.-Fri. 7:00 am-8:00 pm CST |
| |
PacerDirect Carrier Services
Pacer Stacktrain
6805 Perimeter Drive
Dublin, OH 43016
Toll Free: 888-387-6881
Fax: 614-766-6152
Email: CarrierServices@pacer.com
Hours:
Mon.-Fri. 7:00 am-6:00 pm EST |
| |
PacerDirect Pricing
Pacer Stacktrain
2300 Clayton Road, Suite 1200
Concord, CA 94520
Toll Free: 800-272-8353, #8
Fax: 925-887-1504
Email: PacerDirectPricing@pacer.com
Hours:
Mon.-Fri. 8:00 am-5:00 pm PST |
| |
| PACERDIRECT CONTACT LIST: |
|
|
|
|
| |
| |
|
|
|
| |
Overall Management |
Adriene Bailey |
904-485-1002 |
| |
Operational Transformation |
Jodi Walker-Strutz |
614-766-6026 |
| |
Customer Support |
CSRs |
800-813-3615 |
| |
|
Gino Phillips |
630-472-2975 |
| |
Pricing |
Christine Travis |
925-887-1476 |
| |
|
Larry Reeves |
925-887-1454 |
| |
Overall Sales Growth |
Ron Rodino |
973-820-0035 |
| |
Spot Sales |
Rick Graham |
904-366-1181 |
| |
|
Fant Hulsey |
630-472-2944 |
| |
Carrier Services (drayage) |
Ray Mahacek |
630-472-2961 |
| |
Network Operations |
Gary Ahlstrom |
614-766-6027 |
| |
Street Operations |
Dave Boul - West |
614-766-6025 |
| |
|
John Patterson - East |
614-766-6024 |
| |
Accessorial Management |
Joe Zak |
630-645-5351 |
| |
Invoicing, Collections & Payables |
Barney Carter |
901-684-4903 |
| |
Operating System Implementation |
Patrick Gemperline |
614-356-1263 |
| |
EDI Implementation |
Vanessa Schumaker |
614-766-6082 |
| |
|
Colleen Citty |
925-887-1445 |
| |
Freight Claims Services |
Jan Perry |
614-923-2033 |
|
|
| |
700 Commerce Drive, Suite 455
Oak Brook, IL 60523
Ph: 630-645-5396
Fax: 630-645-5395
Email: PerDiem-stack@pacer.com
Hours:
Mon.-Fri. 7:00 am-5:00 pm CST |
| |
| |
Joseph Zak
Director, Per Diem & Data Integrity
Ph: 630-645-5351
Fax: 630-645-5395
Email: Joe.Zak@pacer.com |
|
| |
| |
Cookie Montgomery
Manager, Per Diem & Data Integrity
Ph: 630-645-5370
Fax: 630-645-5349
Email: cookie.montgomery@pacer.com |
|
|
| |
2300 Clayton Road, Suite 1200
Concord, CA 94520 |
| |
| |
AVP, Pricing
Darrel Foster
Ph: 925-887-1434
Fax: 925-887-1505
Email: Darrel.Foster@pacer.com |
|
|
| |
Director, Pricing
Larry Reeves
Ph: 925-887-1454
Fax: 925-887-1505
Email: Larry.Reeves@pacer.com |
|
| |
| |
PacerDirect Pricing |
|
|
| |
Pacer Stacktrain
2300 Clayton Road, Suite 1200
Concord, CA 94520
Toll Free: 800-272-8353, #8
Fax: 925-887-1504
Email: PacerDirectPricing@pacer.com
Hours:
Mon.-Fri. 8:00 am-5:00 pm PST |
|
| |
|
|
| |
Pricing Managers |
|
|
| |
|
|
|
|
6060 Primacy Parkway, Suite 310
Memphis, TN 38119
Toll Free: 800-684-4070
Fax: 800-897-3822
Hours:
Mon.-Fri. 7:00 am-11:00 pm CST
Sat. 8:00 am-11:00 pm CST
Sun. 10:00 am-10:00 pm CST
|
|
| |
Manager, Customer Orders
Karen Beesinger
Ph: (901) 684-4928
Fax: (901) 684-5002
Email: Karen.Beesinger@pacer.com |
|
|
|
| To request a reservation, logon to
Pacer Stacktrain Online Services. |
| |
| EQUIPMENT RESERVATIONS |
| |
|
United States and Canada
Toll Free: 877-816-1810
Fax: 630-472-2970
Hours:
Mon.-Fri. 6:00 am-7:00 pm CST
Sat. 8:00 am-12:00 pm CST |
|
| |
| |
Mexico
Ph: (011) 52 55 91 72 45 85 ext. 21
Fax: (011) 52 55 91 72 45 84
Hours:
Mon.-Fri. 9:00 am-6:00 pm CST |
|
| |
| IN-GATE RESERVATIONS |
| |
| For questions about the gate reservations process,
please refer to In-Gate
Reservations FAQs or contact your Business Development
Representative. |
| |
| For questions about your existing
reservations, please contact: |
| |
| |
Toll Free: 800-715-5046
Email: gaterez@pacer.com
Hours:
Mon.-Fri. 8:00 am-7:00 pm CST
|
|
| |
AVP, Customer Support & Reservations
Gino Phillips
Oak Brook, IL
Ph: 630-472-2975
Fax : 630-472-2970
Email: Gino.Phillips@pacer.com |
| |
Manager, Equipment & Reservations
Lynn Vizek
Oak Brook, IL
Ph: 630-645-5352
Fax: 630-472-2970
Email: Lynn.Vizek@pacer.com |
|
|
| For U.S. and Canadian terminals,
please see Terminal Location
Information. Mexico ramp information is located in the Mexico
Customer Guide. |
|
|
| For questions or comments about the content on
this website, please email marketing@pacer.com. |
